Returns

Return Policy

Given the nature of our products, we do not accept any returns for hygienic purposes—in order to prevent the spread of any contagions. Additionally, dogs’ sense of smell is extremely sensitive (more than 10,000 times stronger than ours), which means that even with the most thorough sanitization and cleaning, a returned brace will never smell like new to a new pup, which can affect the dog’s comfort level wearing the brace.

If your pup no longer requires a brace, you may ship it back to us to donate to dogs in need or donate it to your local shelter or clinic. 

Get information on exchanges and shipping here.