Happy Thanksgiving from our family to yours! We will be savoring time with pups and people we love (and counting our bones and blessings!) November 24-27th.
Orders placed after NOON on Wednesday, November 23rd will be shipped the following week. We appreciate your patience as our staff takes some needed time off. Please note: we are a small company and we will respond as quickly as we can. It may take a a little longer to reply due to volume, rest assured, we want to provide you and your dog the best service possible. We will reply to emails and ship orders after the holiday weekend in the order they were received.
If this is an emergency, please contact your Veterinarian. If you need assistance with a Fit Consultation or if you would like to purchase a brace, please see below.
If you’ve already purchased a brace and need assistance, please send us 3 full-body/nose-to-tail photos of your dog standing in the brace so we can help you with a fit consultation. You will also find instructional videos for application of our products here: VIDEO TUTORIALS
Remember to remove the brace and harness at night (so the skin can breathe) and if you are crating/or leaving your dog unattended. *** Please also remove the brace and harness if you are concerned about the fit or application, until we are able to complete a fit consultation and connect with you directly ***
If you’d like to order a brace, you will find detailed instructions for measuring your dog on the link below, including an instructional video. Please refer to our fit guide, and if you have questions or concerns about sizing, feel free to send us an email with your dog’s measurements, weight, and breed or breed mix (if known) following the instructions outlined here: Fit-guide
After you place an order, we may have questions regarding measurements or need to confirm order details. If you missed our initial email about your order being On Hold, you might check your promotions/junk folder as it may have been shuffled there…sometimes that happens!
We appreciate your patience and will be in touch as soon as possible. We look forward to helping you and your sweet dog(s) after the holiday weekend. Best to you and yours.
The Ortho Dog Team